On Premise Programme / Management

Irelands largest BPO specialist engaged SQA Consulting to concurrently project manage several of their key programmes.  Our responsibilities included:

  • Devising, organizing, and implementing high scale concurrent projects
  • Managing a large compliment of employees that are divided into various project teams. These included business analysts, software developers, test managers, data managers and environment managers.
    • Creating project charters
    • Project plans
    • Project budgets
    • Reviewing business, functional and technical specifications
    • Supervising work execution
    • Providing resolution for problems
    • Maintaining programme schedules
    • Chairing stakeholder, client, delivery meetings
    • Reporting on project status
    • Producing concurrent programme MI
    • Managing and mentoring project team’s
    • Accounting for project cost, time and budget
    • Seeking approval executive and senior managers
    • Mitigating programme risks
    • Managing client expectations
    • Managing client and delivery teams, client side and third party

SQA Consulting produced the requisite daily management information, managed internal stakeholder expectations as well as managing third party delivery entities.