SQA Consulting’s team of manual alert investigators are available to perform alert adjudication on your behalf to close down spikes or provide BAU support. Working remotely on your systems they provide the flexibility to cover your needs from the very smallest requirement to much larger challenges.
Our team can not only help with performing your alert decisioning, but we can also design your alert investigation protocol & provide quality assurance services on your own investigations. We can also provide Robotic Process Automation (into your systems to speed up your alert handling & improve consistency.
All of our operators are based in the United Kingdom & the EU to ease data privacy restrictions. Bulk low-level alert decisioning can be performed by our automated alert processing system with our manual investigation team providing second-level processing of the alerts that genuinely require human intervention.
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Outcome based expert resource augmentation when your business needs it.