Advisory

Advising our customers in making the right Intelligent Automation technology & tooling choices.

Automation can be achieved using several different technologies: Bots (i.e., attended & unattended RPA), APIs, events, smart workflows, case management & AI (vision, speech, language, decision).

Often organisations are unsure about making the correct technology choices to solve different automation problems.

The nature of an automation problem may depend upon several parameters:

Level of predictability or certainty of a business process
Level of straight through processing that can be achieved in a process
Integration requirements with the underlying systems
Number of transactions in the process
Processing speed requirements of the business transactions

Intelligent automation is all about applying the right set of automation technologies by taking an integrated approach to solving different types of business process automation problems.

At SQA Consulting, we specialise in providing advisory services to our end customers for their Intelligent Automation needs:

We conduct assessment studies to understand a client’s unique automation requirements in order to advise on the best suited Intelligent Automation technology solutions. We do this based on our extensive research, expertise & experience within the IA market
We provide expert advisory services to our customers for their intelligent automation tooling selection needs utilising a rich set of data gathered from our in-depth research & analysis on intelligent automation technology platforms

Get in touch via ia.services@sqa-consulting.com for more information.

Intelligent Automation is all about augmenting humans with the right set of automation technologies.

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“I did not think it was possible to automate the KYC onboarding checks, right down to ID&V authentication. The BOT’s communicated with operations staff via email using pre-defined workflow & fuzzy logic to resolve any edge cases. The time savings have paid for the software & consultancy 10 times over & counting.”

“We asked SQA Consulting to automate the manning of the 1st & 2nd line responses for our help desk. Once we had collectively agreed & tested the workflow you would never know you were communicating with a software programme unless you had been told.”

“We reached out to SQA Consulting in order to see if it was possible to generate, issue & chase invoices. The proof of concept was such a success that our finance & operations team have come up with a multitude of tasks to add to the automation backlog, their terminology.”

“SQA Consulting were engaged to help us utilise RPA for live proving & synthetic testing of operational tasks post give. Having been sceptical I must admit that the RPA capabilities, particularly recognising images & optical character recognition were fantastic. Our deployments are now conducted daily and the RPA processes keep my operations team up to speed with management information outside of office hours. The SQA team are true experts.”

Intelligent automation nEWS

Overcoming RPA challenges with Intelligent Automation opportunities

Posted on November 10, 2021

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Introducing Innovation Radar

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