Replacing an obsolete retail Back Office, Head Office and Point of Sale System that was to be rolled out across Poland and the Netherlands and then a number of additional countries by a trio of integrators on behalf of a major Petroleum company, none of the integrators had mature or dedicated testers or business analysts, or believed they needed them
As far as QA was concerned they were completely green field
Poorly documented Excel based requirements with no traceability
No tooling to facilitate a single view of the development and test progress
No test assets at all
No clear vision of what was required to be tested by whom and in what order
Key Requirements for SQA
Create a Programme Specific Test Strategy, Policies and Procedures
Create, Manage and Deploy a Programme Specific Test Approach underpinned by an MPP
Setup and manage the end clients test management tool of choice
Upskill internal graduate resources teaching them how to document requirements, create and execute test scripts, raise defects and adhere to quality gates
Create and Manage Test Environments
Augment Test Team with QA SME’s on a build Operate and Transfer Model
Manage all Phases of Testing
Solution Provided
Test Strategy and Approach created denoting accountability and responsibility targeting, Unit and Component Integration , Vendor Integration Test, Product Testing, Smoke / Link Testing, System Integration Testing, Non Functional Testing, Security & Penetration Testing, Operational Acceptance Testing, User Acceptance Testing, Business Process Testing, Cut-Over Testing and Certification Testing
Microsoft Project Plan Created to underpin all test phases across both countries
Customised ALM Test Management Framework Created
Requirements static tested, re-engineered and uploaded into ALM
Requirement relationship linked to Aid Impact Analysis
Multiple workshops conducted to educate resources how to construct modular reusable test scripts, e.g., Login, Navigation, Function – Thread together to exercise business process
Estimation Models Created
Client resources trained and supported in correctly and fully utilising all of ALM’s features
Resources from SQA Consulting Mobilised to own and lead multiple test phases
Continuous client resource mentoring and support throughout the programme lifecycle
Real-Time MI providing a single view of Overall / Test Phase Coverage, Defect Density, Daily Targets and Achievements
Interviewed new client hires for permanent roles within the test team
Self sustainable test teams created
Key Benefits Delivered
Career testers created within client environment
Accurate test estimates can be created relating to Business, Functional and Technical Requirements
Uniform Test Processes continuously improved via lessons learned to support new projects
Resources can now be seconded to support test phases irrespective of country or client
Self-Creating MPP’s via Test Management Software
Automatic creation of daily execution targets
Able to conduct true risk-based regression based on impact analysis
Test asset re-use between phases and across projects
Single Real-Time View of Test Phase or project can be ascertained on demand
30% Change Request Reduction due to continuous static analysis
Measurable cost savings through reduced collateral damage and script execution times
Defect Trending has improved coding
Comprehensive test creation capability legacy
Client recognises trust is not a substitute for testing
Client is now increasing permanent test staff
There is a benchmark in place to measure quality improvements
