Insights

“I did not think it was possible to automate the KYC onboarding checks, right down to ID&V authentication. The BOT’s communicated with operations staff via email using pre-defined workflow & fuzzy logic to resolve any edge cases. The time savings have paid for the software & consultancy 10 times over & counting.”

“We asked SQA Consulting to automate the manning of the 1st & 2nd line responses for our help desk. Once we had collectively agreed & tested the workflow you would never know you were communicating with a software programme unless you had been told.”

“We reached out to SQA Consulting in order to see if it was possible to generate, issue & chase invoices. The proof of concept was such a success that our finance & operations team have come up with a multitude of tasks to add to the automation backlog, their terminology.”

“SQA Consulting were engaged to help us utilise RPA for live proving & synthetic testing of operational tasks post give. Having been sceptical I must admit that the RPA capabilities, particularly recognising images & optical character recognition were fantastic. Our deployments are now conducted daily and the RPA processes keep my operations team up to speed with management information outside of office hours. The SQA team are true experts.”