Intelligent automation platform assessments

intelligent Automation platform assessments

As part of our Intelligent Automation research agenda, we perform capability assessment studies into some of the key vendor platform offerings. Our research outcomes are aimed at benefiting both the consumers & the producers in this market.

By applying our Innovation Radar Framework to the Intelligent Automation problem space, we derive four Intelligent Automation categories that align with the four innovation zones in the framework:

  • Task based automation
  • Process based automation
  • Knowledge based automation
  • Value based automation

The figure below provides a summary of the Intelligent Automation solution space, grouped into the four automation categories.

The real potential of Intelligent Automation lies in combining the automation efforts made within the Task, Process, Knowledge, & Value based automation categories by taking an integrated approach.

Many major Intelligent Automation platform vendors whose offerings closely align with the capabilities defined in these four automation categories are included in our ongoing research series.

Get in touch via ia.services@sqa-consulting.com for more information.

Click the download research agenda button to find out more about our IA platform capability assessment research agenda for the year 2021

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Our technology platform assessments help organisations make the right implementation choices for Intelligent Automation & Low-code adoption.

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INTELLIGENT AUTOMATION
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INTELLIGENT AUTOMATION TESTIMONIALS

“I did not think it was possible to automate the KYC onboarding checks, right down to ID&V authentication. The BOT’s communicated with operations staff via email using pre-defined workflow & fuzzy logic to resolve any edge cases. The time savings have paid for the software & consultancy 10 times over & counting.”
Operations ManagerCredit Card Company
“We asked SQA Consulting to automate the manning of the 1st & 2nd line responses for our help desk. Once we had collectively agreed & tested the workflow you would never know you were communicating with a software programme unless you had been told.”
Service Desk ManagerRetail Bank
“We reached out to SQA Consulting in order to see if it was possible to generate, issue & chase invoices. The proof of concept was such a success that our finance & operations team have come up with a multitude of tasks to add to the automation backlog, their terminology.”
Financial ControllerMidlands Based Accounting Company
“SQA Consulting were engaged to help us utilise RPA for live proving & synthetic testing of operational tasks post give. Having been sceptical I must admit that the RPA capabilities, particularly recognising images & optical character recognition were fantastic. Our deployments are now conducted daily and the RPA processes keep my operations team up to speed with management information outside of office hours. The SQA team are true experts.”
Operations DirectorEuropean Payment Company
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